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Terms of Use

© 2024, Planet Labs PBC. All Rights Reserved.

Published September 19th, 2022. Effective as of September 19th, 2022. These Terms replace and supersede all prior versions.

These Terms of Use govern your access to and use of our services, products and platform, including our various websites, APIs, email notifications, applications, and other services that link to these Terms (collectively, the “Services”). Your use of our Services is also subject to our Privacy Policy. By using the Services you agree to be bound by these Terms, even if you are accessing our Services on behalf of a company.

You represent and warrant that you are an individual of legal age to form a binding contract. The Services are not for use by anyone under the age of 18. If you’re agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization or entity’s behalf and bind them to these Terms (in which case, the references to “you” and “your” in these Terms, except for in this sentence, refer to that organization or entity).

WHAT ARE THE BASICS OF USING WWW.PLANET.COM AND PLANET EXPLORER?

You will only use the Services for your own internal, personal use or as permitted by separate agreement, and only in a manner that complies with all laws that apply to you. If your use of the Services is prohibited by applicable laws, then you aren’t authorized to use the Services. We can’t and won’t be responsible for your using the Services in a way that breaks the law.

You may be required to sign up for an account, and select a password and user name (“Company User ID”) to use certain portions of the Service. If you do so, you agree to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Company User ID a name that you don’t have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your account to anyone else without our prior written permission.

You will not share your account or password with anyone, and you must protect the security of your account and your password. You’re responsible for any activity associated with your account.

As between you and others (including your employer), your account belongs to you. However, if the Services were purchased by another party for you to use, the party paying for such Service has the right to control access to and get reports on your use of such paid Services; however, they do not have rights to your personal account.

These Terms constitute a binding agreement, and if you do not agree to this contract, do not access or otherwise use our Services. If you wish to terminate this agreement, at any time you can do so by closing your account and no longer accessing or using our Services.

PROGRAM-SPECIFIC ADDITIONAL TERMS:

In addition to these Terms of Use, if you have been given permission to access Planet’s products and services pursuant to the following programs(s), unless otherwise stated in the applicable Order Schedule, you are subject to the applicable product or program-specific terms (“Additional Terms”) below.

If there is any conflict between these Terms of Service and the Additional Terms, then the Additional Terms govern in relation to that product or service.

We may make changes to the Terms of Service or Additional Terms from time to time, and if we do, we will notify you by revising the date on the updated terms and, in some cases, we may provide you with additional notice. Unless otherwise noted, the updated terms will be effective immediately, and your continued use of our products and services will confirm your acceptance of the changes. If you do not agree to the updated terms, you must stop using our products and services.

Current Programs

Education and ResearchDeveloper Trial ProgramMedia ProgramNICFI Level 1 User AccessNICFI Level2 General Partner AccessPlanet CommunityCrisis Response

Will these Terms ever  change?

We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will alert you by updating the Terms of Use webpage.

If you wish to continue using the Services after any changes to the Terms have been posted, we may request and require your agreement to all of the changes. If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you may no longer be able to use the Services.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

What about my  privacy?

Planet takes the privacy of its users very seriously. For the current Planet Privacy Policy, please click here

You agree that we will provide notices and messages to you in the following ways: (1) within the Service; or (2) sent to the contact information you provide to us. You agree to keep your contact information up to date.

Our Services may allow messaging and sharing of information, such as your Planet Community user profile and forum posts. Information and content that you share or post may be seen by others (including off of the Services). We are not obligated to publish any information or content on our Service and can remove it with or without notice.

Your use of the Services is subject to the following additional  restrictions:

You represent, warrant, and agree that you will not contribute any User Submission (as defined below) or otherwise use the Services or interact with the Services in a manner that:

  1. Infringes or violates the intellectual property rights or any other rights of anyone else (including Planet);
  2. Violates any law or regulation, including any applicable export control laws;
  3. Violates our Community Guidelines;
  4. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
  5. Jeopardizes the security of your Planet account or anyone else’s (such as allowing someone else to log in to the Services as you);
  6. Attempts, in any manner, to obtain the password, account, or other security information from any other user;
  7. Violates the security of any computer network, or cracks any passwords or security encryption codes;
  8. Runs Mail-list, Listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure);
  9. “Crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to the Services or Content (through use of manual or automated means);
  10. Copies or stores any significant portion of the Content except as may be permitted by separate agreement; or
  11. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Services.

A violation of any of the foregoing is grounds for termination of your right to use or access the Services. For purposes hereof, the term “Content” means the materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth, and the term “User Submission(s)” means anything you post, upload, share, store, or otherwise provide through the Services.

WHAT ARE MY RIGHTS IN  WWW.PLANET.COM?

As between you and Planet, you own the User Submissions, and you are granting Planet and our affiliates and licensees the right the worldwide, perpetual transferable, sublicensable, fully paid up right and license to use, copy, modify, distribute, publish, perform, adapt, display, and process the User Submissions in any platform or media without any further consent, notice, or compensation.

As between you and Planet, you will maintain whatever ownership interest you have in and to the User Submissions you provide on the Services. You grant to Planet a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, transferable, and sublicensable right to exercise the copyright, publicity, and database rights, including the right to use, reproduce, display, edit, copy, modify, transmit, publicly perform, publish, distribute, adapt, or create derivative works thereof, that you have in your User Submissions, in any media now known or not currently known, with respect to any such User Submissions. This license shall survive termination of your use of the Services or your account. Planet reserves the right to pre-screen, reject, move, edit, or remove any or all of your User Submissions, in whole or in part, at any time with or without notice, but has no obligation to do so. Planet is under no obligation to continue to provide you a copy of any User Submissions. If a User Submission includes personal data, it is subject to our Privacy Policy.

User Submissions are not confidential and may be used by Planet to provide the Services. User Submissions may be read, collected, and used by other users of the Services or the public, depending on how you use the Services.

The Content is protected by copyright and/or other intellectual property laws. You agree to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Planet’s) rights.

You understand that Planet owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.

The Services may allow you to copy or download certain Content; please remember that just because this functionality exists, doesn’t mean that all the restrictions above don’t apply – they do!

WHO IS RESPONSIBLE FOR WHAT I SEE AND DO ON THE  SERVICES?

Any information or content publicly posted or privately transmitted through the Services is the sole responsibility of the person from whom such content originated, and you access all such information and content at your own risk, and we aren’t liable for any errors or omissions in that information or content or for any damages or loss you might suffer in connection with it. We cannot control and have no duty to take any action regarding how you may interpret and use the Content or what actions you may take as a result of having been exposed to the Content, and you hereby release us from all liability for you having acquired or not acquired Content through the Services. You understand that by using the Services, you may be exposed to Content that you may consider offensive or objectionable. We can’t guarantee the identity of any users with whom you interact in using the Services and are not responsible for which users gain access to the Services.

You are responsible for all content, including User Submissions, you contribute, in any manner, to the Services, and you represent and warrant you have all rights necessary to do so, in the manner in which you contribute it. You will keep all your registration information accurate and current. You are responsible for all your activity in connection with the Services.

Except as may be the case for subprocessors engaged by Planet under contract, Planet has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or by any third party that you interact with through the Services. In addition, Planet will not and cannot monitor, verify, censor or edit the content of any third-party site or service. By using the Services, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.

Your interactions with any organizations and/or individuals that may now or in the future be found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. You agree that Planet shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

If there is a dispute between participants on this site, or between users and any third party not engaged as a subprocessor by Planet under contract, you agree that Planet is under no obligation to become involved. In the event that you have a dispute with one or more other users, you release Planet, its officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and/or our Services. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known by him or her must have materially affected his or her settlement with the debtor."

PLANET’S COPYRIGHT AND INTELLECTUAL PROPERTY  POLICY

Planet respects intellectual property laws and has adopted the following Copyright and Intellectual Property Policy.

Reporting Instances of Intellectual Property Violations

Planet will respond to notices of intellectual property violations that provide complete information for us to identify and locate the allegedly infringing materials. Where appropriate, we will remove allegedly infringing materials. Upon review, we may decline to remove allegedly infringing materials – for example, if we determine they are not infringing, if we lack adequate information to determine that they are infringing, if we are unable to find the accused materials, or if the materials are protected by the fair use doctrine, among other reasons.

Please note, under the Digital Millennium Copyright Act (“DMCA”), section 512(f), any person that knowingly materially misrepresents that activity is infringing may be liable for damages, including costs and attorney’s fees. If someone has posted your original work (for example, a photo you took, or an article you wrote) without your permission, you may want to seek legal guidance to find out if your intellectual property rights have been infringed. Planet is unable to provide you with legal advice regarding copyright, trademark or other intellectual property matters.

Copyright Notices

If you believe that material accessible on or through Planet’s Services infringes a copyright, please send a notice of copyright infringement to dmcaagent@planet.com with the following information:

  1. Identification of the work or material that you claim has been infringed. If this material exists online, please provide a URL.
  2. Identification of the material that is claimed to be infringing, including its location on the Planet network, with sufficient detail so that Planet is capable of finding the material and verifying its existence (e.g., a URL).
  3. Contact information, including your name, address, telephone number, and email address.
  4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or law.
  5. A statement by you that the above information in your Notice is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on the copyright owner’s behalf.
  6. A physical or electronic signature of the owner of the copyright that has been allegedly infringed or a person authorized to act on behalf of the owner.

Please note that, due to security concerns, attachments sent via email cannot be accepted. Accordingly, any notification of infringement submitted electronically with an attachment will not be received or processed.

You may also submit a notice to the agent below:

DMCA Notice Agent - Legal Department

Planet Labs PBC

645 Harrison Street, 4th Floor

San Francisco, CA 94107

Phone: (415) 829-3313

Counter Notices / Appeals

If you believe you are the wrongful subject of a DMCA notification, you may file a counter-notification with Planet at dmcaagent@planet.com or by mail at the address above.

Will Planet ever change the  Services?

We’re always trying to improve the Services, so they may change over time. We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services. We’ll try to give you notice when we make a material change to the Services that would adversely affect you, but this isn’t always practical. Similarly, we reserve the right to remove any Content from the Services at any time, for any reason (including, but not limited to, if someone alleges you contributed that Content in violation of these Terms), in our sole discretion, and without notice.

DOES WWW.PLANET.COM COST ANYTHING?

We reserve the right to charge for certain or all Services in the future. We will notify you before any Services you are then using begin carrying a fee, and if you wish to continue using such Services, you must pay all applicable fees for such Services.

WHAT IF I WANT TO STOP USING WWW.PLANET.COM?

Planet is also free to terminate (or suspend access to) your use of the Services or your account, for any reason in our discretion, including your breach of these Terms. Planet has the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms.

Account termination may result in destruction of any Content associated with your account, so keep that in mind before you decide to terminate your account.

Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, any terms regarding ownership or intellectual property rights, and terms regarding disputes between us

WHAT ELSE DO I NEED TO  KNOW?

Warranty Disclaimer. Neither Planet nor its affiliates, licensors, or suppliers makes any representations or warranties concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Services. We (and our affiliates, licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of any services or products now or in the future offered or purchased through the Services. Any products and services now or in the future purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS IS” and without warranty of any kind from Planet or others (unless, with respect to such others, only as provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICES AND CONTENT ARE PROVIDED BY PLANET (AND ITS LICENSOR(S) AND SUPPLIER(S)) ON AN “AS IS” BASIS, WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Third-Party Content. “Third-Party Content” is subject to separate terms and conditions included in the "More information" (or similar) section of the application and are subject to those terms and conditions. Planet makes such Third-Party Content available to a licensee as a convenience and at no additional charge. As such, licensee acknowledges and agrees that Planet makes no representations or commitments as to such Third-Party Content and assumes no liability for such Third-Party Content.

Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL PLANET (OR ITS LICENSOR(S) OR SUPPLIER(S)) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO PLANET IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold Planet, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third-party claims relating to (a) your use of the Services (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, or your Services account, in any way (by operation of law or otherwise) without Planet's prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Export Control Laws; U.S. Government Rights. You may not access, download, use or export the Services, or the Content in violation of U.S. export laws or regulations, or in violation of any other applicable laws or regulations. You agree to comply with all export laws and restrictions and regulations of any United States or foreign agency or authority, and not to directly or indirectly provide or otherwise make available the Services or Content of Planet in violation of any such restrictions, laws or regulations, or without all necessary approvals, including, without limitation, for the development, design, manufacture or production of nuclear, chemical or biological weapons of mass destruction. As applicable, you shall obtain and bear all expenses relating to any necessary licenses and/or exemptions with respect to your own use of the Services of Planet outside the U.S. Neither the Services of Planet nor the underlying information or technology may be downloaded or otherwise provided or made available, either directly or indirectly, to anyone on the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department's Table of Denial Orders. By agreeing to these Terms, you agree to the foregoing and represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

Choice of Law; Arbitration. These Terms are governed by and will be construed under the laws of the State of California, without regard to the conflicts of laws’ provisions thereof. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in San Francisco County, California, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction. For all purposes of this agreement, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in, respectively, San Francisco County, California or the Northern District of California.

Any arbitration under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THE BINDING CONTRACT BASED ON THESE TERMS, YOU AND PLANET ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Trademark Information. “PLANET” is a trademark of Planet Labs PBC. “Planet” and the trademarks, logos and service marks (the "Marks") displayed on the www.planet.com site are the property of Planet Labs PBC and its affiliates, or of their respective third-party owners. Use of the Marks is not permitted absent prior written consent of Planet or of the respective third-party owner.

Miscellaneous. To the extent applicable, you will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Services, provided that Planet may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Planet agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Planet, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Planet, and you do not have any authority of any kind to bind Planet in any respect whatsoever. You and Planet agree there are no third-party beneficiaries intended under these Terms.

Legal Contacts. If you have any questions concerning the usage or licensing of Planet’s trademarks or copyrights, or use of the Services in general, please contact the Planet Legal Department by email at legal@planet.com.

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