Fill intelligence gaps, prioritize resources, and act decisively
Planet was founded to improve our understanding of the Earth and to benefit the life it sustains. Our respect for the inhabitants of the Earth extends to safeguarding individual privacy. This policy describes what information we collect from you through our website, why we collect it, and what we do with it.
© 2022, Planet Labs PBC. All Rights Reserved.
In certain cases, we may also share some Personal Information with third parties, but only as described below.
We collect Personal Information directly from you, and automatically from your device and browser when you use our Services, and have collected Personal Information from these categories of sources over the past 12 months.
In the past 12 months, we received and stored, and continue to receive and store the following categories of Personal Information:
Certain information may be required to register with us or to take advantage of some of our features. However, we will request and require your explicit consent before processing any Personal Information, where required to do so by applicable law.
You should also be aware that Planet Labs may process Personal Information, in some cases without your express consent, to the extent one of the following applies:
We may communicate with you if you’ve provided us the means to do so and given your explicit consent. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. If you do not want to receive communications from us, please indicate your preference by either utilizing the “Unsubscribe” functionality or sending a request to email@example.com.
Information Collected Automatically:
We may use this data to customize Content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services - for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information from any of the categories we collect with third parties as described in this section. If we use third-party processors, Planet will endeavor to ensure adequate technical and organizational measures exist at those subprocessors to safeguard Personal Information. A list of third-party processors may be viewed HERE.
Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate information to a partner in a manner that would identify you personally, as an individual.
Affiliated Businesses. In certain situations, businesses or third-party websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.
Our Agents. We may employ other companies and people to perform tasks on our behalf and need to share your information with them. These include:
Partners. We may share information about how you use our Services with our business partners, such as resellers who sell our services to you. firstname.lastname@example.org.
Business Transfers. We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. In these cases, if you do not wish to have your Personal Information transferred, you may request erasure of your Personal Information by contacting email@example.com.
International Transfers. Planet Labs, its affiliated business and agents described above may collect, transfer or store Personal Information in the United States or other countries where their operations are based. As a result, your Personal Information may be processed outside your jurisdiction, including in countries that are not subject to an adequacy decision pursuant to the European Union’s General Data Protection Regulation (“GDPR”) and that may not provide for the same level of data protection as your jurisdiction. We ensure that the recipient of your Personal Information offers an adequate level of protection and security, e.g. through contractual safeguards and, if required, standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission (Art. 46 GDPR) or other applicable regulator. Where required by applicable law, we will only share, transfer or store your Personal Information outside of your jurisdiction with your prior consent.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records through appropriate technical and organizational measures based on industry standards, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Through your account settings, you may access, and, in some cases, edit or delete information you’ve provided to us, including your name and password, email address and user profile information, including images you have uploaded to the site.
You have the right to obtain from Planet Labs confirmation as to whether or not Personal Information concerning you is being processed, and, if that is the case, access to the following information:
If you have any questions about accessing Personal Information we have on file about you, please contact us at firstname.lastname@example.org.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may, of course, request deletion of your account and Personal Information by emailing email@example.com. Planet Labs will then undertake measures to effect deletion of your Personal Information, unless we are required by law to preserve the information.
If you are a California resident, you may have similar or additional rights under California law, including:
Note that in some cases, these rights may be subject to exceptions, as permitted by applicable law. We will not discriminate against you on the basis of your exercise of the above-listed rights.
To exercise the above listed rights, you may submit a request by email to firstname.lastname@example.org. If you do not have an account with us, please provide your full name and email address. Once we receive a request, we will review the request and attempt to verify your identity by comparing the information you submit to the information in our records. Please note that in some cases we may need to request additional information to verify your request. If your identity is verified, we will identify responsive records and take the requested actions, subject to any exceptions permitted by applicable law.
You may also exercise the above listed rights via an authorized agent. To submit a request via an authorized agent, the agent should email email@example.com and indicate that they are acting as an authorized agent and whether the agent has power of attorney pursuant to California Probate sections 4121 to 4130. Where the agent does not have that power of attorney, we require that the authorized agent provide proof that you gave the agent signed permission to submit a request on your behalf. We may also require that you verify your identity with us or confirm that the authorized agent is acting on your behalf.
Effective May 12, 2021.