Planet was founded to improve our understanding of the Earth and to benefit the life it sustains. Our respect for the inhabitants of the Earth extends to safeguarding individual privacy. This policy describes what information we collect from you through our website, why we collect it, and what we do with it.
Information You Provide to Us:
We receive and store any information you knowingly provide to us. For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, phone number, and third-party account credentials. Certain information may be required to register with us or to take advantage of some of our features. However, before processing any Personal Information you provide to us, we will request and require your explicit consent, unless otherwise permitted by applicable law.
You should also be aware that Planet Labs may also process Personal Information without your express consent to the extent one of the following applies:
We may communicate with you if you’ve provided us the means to do so and given your explicit consent. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. If you do not want to receive communications from us, please indicate your preference by either utilizing the “Unsubscribe” functionality or sending a request to email@example.com.
Information Collected Automatically:
We may use this data to customize Content for you that we think you might like, based on your usage patterns. We may also use it to improve the Services - for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.
We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with third parties as described in this section. If we use third-party subprocessors, Planet will endeavor to ensure adequate technical and organizational measures exist at those subprocessors to safeguard Personal Information. A list of third-party subprocessors may be viewed HERE.
Information that’s no longer personally identifiable. We may anonymize your Personal Information so that you are not individually identified, and provide that information to our partners. We may also provide aggregate usage information to our partners, who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. However, we never disclose aggregate information to a partner in a manner that would identify you personally, as an individual.
Affiliated Businesses. In certain situations, businesses or third-party websites we’re affiliated with may sell or provide products or services to you through or in connection with the Services (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service.
Our Agents. We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may make third-party data accessible via our website.
Business Transfers. We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party. In these cases, if you do not wish to have your Personal Information transferred, you may request erasure of your Personal Information by contacting firstname.lastname@example.org.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavor to protect the privacy of your account and other Personal Information we hold in our records through appropriate technical and organizational measures based on the highest industry standards, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Through your account settings, you may access, and, in some cases, edit or delete information you’ve provided to us, including your name and password, email address and user profile information, including images you have uploaded to the site.
More importantly, you have the right to obtain from Planet Labs confirmation as to whether or not Personal Information concerning you is being processed, and, if that is the case, access to the following information:
If you have any questions about accessing Personal Information we have on file about you, please contact us at email@example.com.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may, of course, request deletion of your account and Personal Information by emailing firstname.lastname@example.org. Planet Labs will then undertake measures to effect deletion of your Personal Information, unless we are required by law to preserve the information.
Effective May 25, 2018.
To learn more about Planet and the General Data Protection Regulation (GDPR), click here.