© 2020, Planet Labs Inc. All Rights Reserved.

Security

Planet was founded to help life on earth through space. Realizing that goal requires that we secure every element of our systems, from the spacecraft, down to our leading geospatial web platform. The Planet team appreciates your contribution towards this mission.

How to report security vulnerabilities

If you are a user of our platform, security expert, or a researcher who believes you have identified a security vulnerability in our products or services, we request that you report it to us by emailing security@planet.com. When writing to us with a security vulnerability disclosure, please submit:

  • The specific product or web URL to the affected system.
  • A description of the steps required to reproduce the vulnerability being reported.
  • Any other supporting materials, including proof-of-concept code, tool output, and related information.

We strongly encourage you to encrypt your email using our encryption key below, and any information you share with us will be kept confidential. Upon receipt, Planet’s security team will review the report and reply within two business days to acknowledge receipt of the report, and outline the next steps in the process, including a plan for resolution.

Planet will recognize and credit the contributions of security researchers for any vulnerability responsibly disclosed to us affecting our products or services which we are able to reproduce or confirm. In order to be credited, responsible disclosure includes:

  • Disclosing the vulnerability to Planet's Security team along with any necessary information that enables our Security team to reproduce and verify the issue.
  • Allowing our teams a reasonable amount of time to implement a correction for the issue. We will keep you informed of the timeline for the fix
  • After the correction has been implemented, not publishing the exact details of the issue through, for example, exploit code or other actionable information.
  • Coordinating with Planet to publish disclosures simultaneously.

We are not able to extend cash rewards for vulnerability disclosures, however, in recognition of the value that security researchers bring to the web and in enabling Planet’s mission, Planet will acknowledge the disclosing researcher in our changelog and ship Planet-branded merchandise to the researcher.

Data Protection or Other Requests

If you are looking to make a General Data Protection Regulation request or any related requests for data deletion, please visit our Privacy Policy.

Encryption Key

Key ID: B5C3A6F7
Type: RSA
Size: 4096/4096
Expires: 2025-07-08
User ID: Planet Labs Security
Key fingerprint: E056 49FC E138 1134 A9A8 95B1 ED14 4114 B5C3 A6F7
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